Pet Cremation Place ("we," "us," or "our") operates the website petcremationplace.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Information We Collect

Information You Provide Directly

We collect information you voluntarily provide, including:

  • Contact forms — If you contact us with a question or feedback, we collect your name, email address, and message content.
  • Email subscriptions — If you sign up to receive our free pet loss guide or newsletter, we collect your email address.
  • Claim-your-listing forms — If you are a pet cremation provider claiming your business listing, we collect your name, business name, email address, phone number, and business details.
  • Reviews — If you submit a review of a provider, we collect the review text and any contact information you choose to provide.

Information Collected Automatically

When you visit our website, we automatically collect certain information, including:

  • Log data — IP address, browser type, pages visited, time and date of visits, and referring URLs.
  • Cookies — Small data files stored on your device. We use cookies for analytics and to remember your preferences. You can disable cookies in your browser settings, though some site features may not function properly.
  • Analytics — We use analytics tools to understand how visitors use our site. This data is aggregated and does not identify you personally.

How We Use Your Information

We use the information we collect to:

  • Operate and improve the Pet Cremation Place directory
  • Respond to your questions and requests
  • Send you content you have subscribed to (such as our pet loss guide)
  • Moderate and publish provider reviews
  • Detect and prevent fraudulent or abusive activity
  • Analyze site usage to improve user experience

We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties for marketing purposes. Full stop.

Information Sharing

We may share your information only in the following limited circumstances:

  • Service providers — We work with trusted third-party vendors (such as email delivery services and hosting providers) who process data on our behalf under strict confidentiality obligations.
  • Legal requirements — We may disclose information if required to do so by law or in response to valid legal process.
  • Business transfers — If Pet Cremation Place is acquired or merges with another company, your information may be transferred as part of that transaction. We will notify you if this occurs.

CCPA Rights (California Residents)

If you are a California resident, you have the right to:

  • Request disclosure of the personal information we have collected about you
  • Request deletion of your personal information
  • Opt out of the sale of your personal information (we do not sell personal data)
  • Not be discriminated against for exercising these rights

To exercise these rights, contact us at the address below.

GDPR Rights (EEA Residents)

If you are located in the European Economic Area, you have the right to access, correct, delete, and restrict processing of your personal data. You also have the right to data portability. To exercise these rights, contact us at the address below.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy or as required by law. Email subscribers may unsubscribe at any time via the unsubscribe link in any email we send.

Security

We implement reasonable technical and organizational measures to protect your information. However, no internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our website contains links to provider websites and third-party resources. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy periodically. We will post the updated policy on this page with a revised "Last updated" date. Continued use of the site after changes constitutes acceptance of the updated policy.

Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at: hello@petcremationplace.com